Online Course

The Business Case for Sustainable Transformation: Success Under Risk

Course Description

As healthcare continues to shift from fee for service to value-based care, it is essential for practitioners to focus on transformation for sustainability.

They are required to deliver quality care, reduce costs by improving processes and clinical quality, as well as, operating as a business to move their vision forward. Experts will address what it takes to be successful and provide the tools that have proven to be favorable.

Learning Objectives

At the conclusion of this activity, participants should be able to:

  • Discuss ways to establish systematic and sustainable changes in your practice
  • List ways to fulfill the needs of their customers, i.e. patients, payers, providers
  • Identify fundamental changes to enable success

Intended Audience

This course is designed to meet the educational needs of physicians from internal medicine, family medicine, cardiology, nephrology, endocrinology, and pediatric physicians. Nurses, nurse practitioners, physician assistants, pharmacists, and other allied healthcare professional are also members of the target audience.


  • Review the information below and complete the entire activity.
  • Complete the Post-test at the end of the activity.
  • You must receive a score of 80% or higher on the post-test in order to receive a certificate. You will have two attempts to answer each multiple-choice question (or one attempt for questions with only two option) to pass the post-test.
  • Once you attest to completing the entire online activity and have scored 80% or higher on the post-test, your certificate will be emailed to you within five (5) business days.

Physicians will be awarded AMA PRA Category 1 Credits™. All other participants will receive a Certificate of Participation.

Faculty and Planning Committee

Anna Thomas, Moderator
VP, The Kinetix Group
Assistant Director, QualityImpact
No relevant financial relationship

Kristine Fay, MHA, Speaker
Chief Administrator Officer, Lee Physician Group
No relevant financial relationship

David Hanekom, MD, Speaker
CEO, Arizona Care Network
No relevant financial relationship

Michael Moore, MD, Planning Committee
COSEHQ Board Member & CME Director
No relevant financial relationship

Debra Simmons, RN, MS, Planning Committee
Executive Director, COSEHQ & QualityImpact PTN
No relevant financial relationship

Aditional Information


The Consortium for Southeast Healthcare Quality is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.


The Consortium for Southeast Healthcare Quality designates this enduring material for a maximum of 1.25 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


This activity received no commercial support.

This CME activity is partially supported by Funding Opportunity Number CMS-1L1-331443-02-00 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of HHS or its agencies.


In accord with the standards set forth by the ACCME, all faculty and planning committee members for this activity have been required to disclose any relationship that they or their spouse/partner currently hold or held within the last 12 months with any entity producing, marketing, re-selling, or distributing healthcare goods or services consumed by or used on patients. Disclosures from the faculty and planning committee members were received and reviewed by the COSEHQ CME Committee.


CME activities accredited by the Consortium for Southeast Healthcare Quality are solely for educational purposes and do not constitute any form of certification of competency. Practitioners should always consult additional sources of information and exercise their best professional judgement before making clinical decisions of any kind.


Copyright © 2019 Consortium for Southeast Healthcare Quality. All rights reserved including translation into other languages. No part of this activity may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval systems, without permission in writing from COSEHQ.


Minimum Recommended Hardware Requirements
WINDOWS: Processor: Intel Core 2 Duo, RAM: 2 GB, Operating System: Vista, Windows 7, 8 or better. MAC: Processor: Intel Core 2 Duo, RAM: 2 GB, Operating System: 10.7 or better.

Minimum Recommended Software Requirements
Web Browser: Chrome (v40.0 or higher) or Safari (v5.0.6 or higher) with Javascript enabled. If you do not have it, you will need a current version of Adobe Flash Player, which can be downloaded here:

Minimum Recommended Internet
LAN, Cable or DSL connection is highly recommended, Cellular (4G/LTE) may also be used.


If you have questions related to CME credit, requirements (post-test) or course content, you can contact Susan Moxley at

If you are having technical problems (video freezes or is unplayable, cannot take the post-test, etc.) please contact Alex Sheek at